Achieving engineer satisfaction by supporting our engineers leads to the maximization of client satisfaction
No matter what kind of philosophy of success we have, or how logically-consistent our business plan is, unless these include the concept of “people first” then it will not be possible to gain the satisfaction of both our engineers and our clients at the same time.
For us, “seeking engineering support” and “maximizing client satisfaction” are inseparable principles, as we deliver services with unprecedented speed and quality.
Technical aspect
In each of our branches there is a community of engineers. As well as sharing information and holding study groups on different technical areas, engineers polish their skills in a lively environment, where they can interact with the branch manager and branch staff without barriers.
It is only by bringing together the resolution of numerous people to maintain and improve a high level of market value and technical capabilities that we have been able to achieve an environment where engineers of all different ages, genders, skills and career stages can exchange ideas freely.
Communication aspect
Engineers carry out their work in organizations known as “project teams,” which demands smooth communication skills.
Technical and communication skills are two sides of the same coin. By properly realizing this from an early stage and mastering these skills, our engineers gain the capacity to contribute to all kinds of projects.
Career planning aspect
A clear career progression is combined with clear planning.
Specifically, our engineers shape their careers by knowing where they are currently at, through interviews with the chief technical leader, and by filling out check sheets. A career is formed by verifying skills, planning the career and cultivating skills.