Japanese
Chinese
In May 2004, the Company obtained the Privacy Mark from JIPDEC. The mark is given to companies that handle personal information appropriately.
TechnoPro Engineering, Inc. (hereinafter "the Company") recognizes the importance of protecting the personal information of the customers it deals with in engineering services, the Company's business, other clients, related parties and all employees in all the Company's offices, including the head office and branch offices, to maintain the relationship of trust between the Company and its customers and related parties. The directors, executives and employees of the Company will protect your personal information appropriately based on the following policy.
- 1.The Company will acquire your personal information using legal and fair means within the scope of the purposes for use, which are prescribed in advance, and will use and provide it only to the extent necessary for conducting business. The Company will use the personal information it collects within the scope of the purposes of use, and will take measures not to use it for any purposes other than these.
- 2.The Company will not provide any third party with your personal information without your approval unless otherwise provided in laws and regulations or approved by you due to being indispensable for business.
- 3.The Company will take appropriate measures to maintain the accuracy of your personal information and prevent it from being illegally accessed, lost, destroyed, falsified or leaked, take reasonable security measures through corrective and preventive activities, provide management resources in accordance with the latest technological trends, and continue to improve security systems for personal information protection.
- 4.When handling your personal information, the Company will observe the Act on the Protection of Personal Information and other applicable laws, regulations and norms.
- 5.When handling your personal information, the Company will establish personal information protection compliance programs in consideration of your and society’s expectations and needs and the latest IT technology trends, and continue to improve their effectiveness.
The Company will spare no effort to make this policy universally known to all the directors, executives and employees of the Company using the Intranet, internal posters, and internal meetings, etc., make efforts to educate and inform all the directors, executives and employees of the Company, and increase awareness of personal information protection.
TechnoPro Engineering, Inc.
Koichiro Asai, President
Enforcement: March 5, 2004
Revision: February 9, 2011
Secure connections are made to the Company's website using SSL communication encryption technology and certification via the VeriSign secure server ID.
Handling of personal information
The Company will publish the following matters regarding the handling of personal information based on the Act on the Protection of Personal Information (hereinafter "the Personal Information Protection Law").
- 1.Purpose of use of personal information
- 2.Provision of personal information to third parties
- 3.Delegation of personal data
- 4.Procedure for requesting the disclosure of personal data held by the Company
- 5.Inquiries and complaints about the handling of personal information
1. Purpose of use of personal information
(1)The Company will handle personal information within the following scope of purposes of use unless otherwise permitted on the basis of laws and regulations.
| Type of personal information | Purposes of use |
|---|---|
| Personal information of customers and clients relating to business | Contact and response for business, contract management and providing information about the Company's services |
| Personal information of applicants for campaigns and prize competitions | Use for the purpose of sending out prizes. If approved individually, information about the Company's services may be sent using direct mail, etc. |
| Personal information of people who have consented to the sending of direct mail | Sending of direct mail |
| Personal information of people who have participated in an event, etc. planned and managed by the Company or the Company's affiliates | Event management and request to complete a survey by questionnaire, etc. |
| Personal information of people who have applied for employment with the Company, or who have been introduced by an employment agency, etc. to the Company | Notifications of the results of screening and employment, etc. and information about recruitment, etc. |
| Personal information of people who have applied for a visit or a field trip to the facilities of the Company | Response at the time of a visit or a field trip, contact at the time of an emergency, and request to complete a survey by questionnaire, etc. |
| Personal information of the employees of the Company | employment, personnel affairs, labor management, and health control, etc. of employees, the management of employees' skills, contact and response for business, and contract management |
| Personal information of employees who have retired or resigned | Response to labor-related laws and regulations, and contact at the time of an emergency |
| Personal information of people who have made an inquiry to the Company | Response to an inquiry, record retention, and request to complete a survey by questionnaire, etc. |
| Personal information as to various requests for disclosure based on the Personal Information Protection Law, etc. | Response to each of the various requests |
(2)You may provide the Company with your personal information at your discretion. However, if you cannot provide the Company with the required items, the Company may not be able enter into a lawful agreement and carry out services.
2. Provision of personal information to third parties
The Company will not provide any third party with personal information without your prior approval unless otherwise provided in laws and regulations, except in the cases prescribed below.
- A.The handling of personal information is based on laws and/or regulations
- B.The handling of personal information is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person.
- C.The handling of personal information is specially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person.
- D.The handling of personal information is necessary for cooperating with a state body, local government, or an individual or business operator entrusted by either of the former two in executing the affairs presented by laws and regulations, and obtaining the consent of the person is likely to impede the execution of the relevant actions.
3. Delegation of personal data
There are cases where the Company will delegate external companies to process the personal data you have provided. The Company will select the companies for delegation after confirming that the level of the protection of personal information is sufficient, and will conduct the necessary and appropriate audits of the companies for delegation to ensure that they control the security of the personal data.
4. Procedure for requesting the disclosure of personal data held by the Company
When a customer or their representative requests or requires the disclosure, correction, deletion, or suspension of the use of personal information (hereinafter collectively referred to as "the Procedure for Requesting Disclosure"), the Company will respond as shown below.
(1)Personal data requiring the Procedure for Requesting Disclosure and purposes of use
As shown in 1 (1)above
(2)Application
- Customer
- Legal representative (person with parental authority, guardian of a minor, guardian of an adult, etc.)
- Authorized agent (In this case, a reply will be provided to the customer)
(3)Contact for the Procedure for Requesting Disclosure
A request for the Procedure for Requesting Disclosure will be met after the identity of the customer or their representative is confirmed. Please contact the following division for a request for disclosure, and the prescribed application form will be sent to you. At the time of acceptance, you will need to provide your name, address and telephone number, which will be used to send the documents to you.
When you receive the prescribed application form from the Company, please send it via mail to the following contact after attaching the required documents to it. Please write "Documents for the Procedure for Requesting Disclosure are enclosed" in red ink on the envelope.
Contact:
TechnoPro Engineering, Inc., Compliance Division
Roppongi Hills Mori Tower 35F, 6-10-1 Roppongi, Minato-ku, Tokyo, Japan 106-6135
TEL：03-6311-7924
E-mail：sc@technopro-eg.com
(4)Please submit the following
A. Application form prescribed by the Company. Please affix your registered seal. In the case of application by a legal representative, please affix the registered seal of the legal representative only. In the case of application by an authorized agent, please affix the registered seals of both the customer and the authorized agent. When the authorized agent is a lawyer or a licensed judicial scrivener, please affix the official seal of the authorized agent
B. Documents for identity verification
| Public document with photograph | Document without photograph |
|---|---|
| Driver's license(copy) | Health insurance card(copy) |
| Passport(passport;copy) | Pension booklet(national pension and employee pension, etc.;copy) |
| Alien registration card(copy) | Employee ID card and student ID card, etc.(copy) |
| Physical disability handbook(copy) | *Certificate of residence(original) |
| Other certificates bearing the customer's photograph that are issued by public organizations(copy) | Other documents certifying identification(copy) |
Remarks
- 1.If the documents for identity verification are public documents with a photograph, one type should be submitted.
- 2.If the documents for identity verification are documents without a photograph, two types should be submitted.
- 3.If a document has an expiry date, it should be within the expiry date when it is submitted.
- 4.With regard to the documents marked *, an original document issued within the last three months should be submitted.
- 5.In the event that the application is made by a legal representative, the above documents will not be required.
C. Seal registration card
An original seal registration card issued within the last three months should be submitted for people who are to affix a registered seal as stated in A above.
D. For a legal representative, documents certifying their qualification as a representative
| Person with parental authority | Copy of family register, and certificate of residence |
|---|---|
| Guardian of a minor | Copy of family register, and certificate of registration of guardian |
| Guardian of an adult | Copy of family register, and certificate of registration of guardian |
Remarks
- 1.A copy of any one of the above documents should be submitted, the original of which was issued within the last three months.
E. Documents for verifying the identity of a legal representative
The types of documents and number of copies are the same as stated in B above. However, a copy of a document by which the address may be confirmed should be included.
F. For an authorized agent, documents certifying their qualification as a representative<
| Required documents | Remarks |
|---|---|
| Prescribed letter of attorney | 1. A customer should sign and affix their registered seal to a letter of attorney. 2. If an authorized agent is a lawyer or a licensed judicial scrivener, please enter their registration number or license number. |
G. Documents for verifying the identity of an authorized agent
The types of documents and number of copies are same as stated in B above. However, a copy of a document by which the address may be confirmed should be included.
These documents are not required when an authorized agent is a lawyer or a licensed judicial scrivener.
(5)Fees
No fee is payable.(However, the cost of the postage at the time of the application should be borne by the applicant. If any special fee is required for a procedure, the actual fee will be charged.)
(6)Method for reply
| Requester | Method for reply |
|---|---|
| Customer or an authorized agent | Reply by mail to the address that the customer provided to the Company |
| Legal representative | Reply by mail to the address stated in the documents for verifying the identity of the legal representative |
(7)Personal data obtained relating to the Procedure for Requesting Disclosure
Personal data will be used for investigations required for the procedure, verifying the identity of a customer and their representative, and replying with regard to the Procedure for Requesting Disclosure.
(8)Handling in the case of no disclosure
Please acknowledge in advance that, in the following cases, no disclosure will be made. If a decision on no disclosure is made, a notice outlining the reasons will be sent.
- A.When the identity of a customer cannot be verified
- B.When, at the time of a request by a representative, the power of attorney cannot be confirmed
- C.If there is a problem with an application and documents for verifying the identity of a customer, etc.
- D.If an information item for the Procedure for Requesting Disclosure is not personal data held by the Company
- E.If there is a possibility of damage to the life, body, property and other rights and interests of a customer or a third party
- F.If there is a possibility of a serious impediment to the proper conduct of the business of the Company
- G.In the case of a violation of other laws and regulations
5. Please submit any inquiries or complaints about the handling of personal information to the following division
TechnoPro Engineering, Inc., Compliance Division
Roppongi Hills Mori Tower 35F, 6-10-1 Roppongi, Minato-ku, Tokyo, Japan 106-6135
TEL：03-6311-7924
E-mail：sc@technopro-eg.com